We choose to work on projects that drive meaningful impact. We measure success by the outcomes for our clients and users, and we work backwards from those goals.
We modernized passport renewals from the ground up as a mobile-first, fully accessible system that takes only 5 minutes to complete.
Replaced a paper-based, weeks-long process with a digital experience that meets citizens where they are.
Average time for a citizen to renew their passport online, down from weeks by mail.
“This team didn't just build a website — they changed how Americans interact with one of our most essential services.”
Built resilient adjudication and payment systems for the state's paid leave program from initial launch through ongoing operations.
Total benefits distributed to Massachusetts workers since the program launched in 2021.
Claimants receive approved benefits within the statutory timeframe.
“Focus helped us launch a brand-new benefits program on time and at scale. The system they built is still the backbone of how we serve Massachusetts workers.”
We modernized passport renewals from the ground up as a mobile-first, fully accessible system that takes only 5 minutes to complete.
Replaced a paper-based, weeks-long process with a digital experience that meets citizens where they are.
Built resilient adjudication and payment systems for the state's paid leave program from initial launch through ongoing operations.
Total benefits distributed to Massachusetts workers since the program launched in 2021.
Helping Minnesota stand up its new paid leave program with modern technology and delivery practices informed by prior state implementations.
Leveraged lessons from Massachusetts to accelerate delivery and reduce implementation risk.
Modernized the unemployment insurance claims system to improve processing speed and reduce the backlog that built up during the pandemic.
Stabilized a system under extreme load and built a path toward sustainable long-term modernization.
Supported the ongoing modernization of Healthcare.gov, improving enrollment workflows and system resilience during open enrollment periods.
Improved system stability during peak enrollment while reducing manual workarounds for edge cases.
Built and scaled CDC's electronic reporting pipeline for public health data, connecting labs, hospitals, and state health departments.
Created a reusable, standards-based data pipeline that outlasted the pandemic response it was built for.
Supported CMS's cloud migration and platform operations, improving developer experience and security posture across multiple application teams.
Shifted teams from manual infrastructure management to self-service, compliant cloud patterns.
Working to improve data quality and reporting for preventive Medicaid services across state programs.
Better data visibility into preventive care delivery helping inform federal policy decisions.
Contributed to the effort to simplify the Free Application for Federal Student Aid, reducing barriers to financial aid access.
Helped make financial aid more accessible for first-generation and low-income students.
Modernizing grant management workflows to reduce administrative burden for grantees and program staff.
Shifted focus from compliance paperwork to program outcomes by simplifying reporting and approvals.
Making the federal grants experience simpler and more accessible for applicants and grant-making agencies.
Reducing the complexity that discourages smaller organizations from applying for federal funding.
Building the digital infrastructure for the PA Compact, enabling physician assistants to practice across state lines.
Reducing licensure friction so healthcare providers can serve patients where they're needed most.
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